Moving to a new address can be a torturous affair if you don’t invest proper time in it. This needs perfect planning and correct execution to ensure success. For an exceptional move, you may hire professional movers and packers as they would have the required experience.

All of you want to have a perfect move but unlikely, sometimes the situation goes out of control. Unexpected hiccups arise without a prior invitation and didn’t allow you to experience a pleasant move. 

One of the most common hurdles you always face when moving house is your packers and mover’s team arrives late for loading or unloading of goods. It can be a highly stressful experience to hold back and just wait until your movers reached your place without any information about the reason for the delay. 

In case movers don’t appear, it’s is essential for you to keep patience and stay calm. But, it is even crucial for you to take instant action in spite of just standing there and hoping for the best to happen. If you would act smartly, you can have a great move.


Possible things to implement when movers don’t show up:

When you face struggles on the day of your move, you should try to focus in the right direction. If you fail to do so, this can affect your plans for the moving day itself as well as for the next few days. It is better to make use of a checklist that can help you to handle such situations. The below-given tips will clarify what exactly you should do:

Have patience

It is required to maintain patience and be calm while your moving crew is late or didn’t turn up. This is not an easy task but it is the only thing you should do as you don’t know the actual cause behind the delay.

Always think positively, it makes you stronger. Unfortunately, if your moving team never comes for pickup (not possible), your belongings are still safe and with you. The worst scenario could be that you may lose the deposited fee which you paid in advance (unlikely).

Hopefully, now you’ll understand why you should hire professional movers and packers. Employing them for your shifting requirements will not create any panic situation for you.

Go through the moving contract

When your moving company didn’t show up and is late, you must check the agreement to see if the arrival time and the estimated time are the same. Sometimes, you just think that the movers will reach at 9 am but actually, you have signed a contract where it is mentioned that shifting crew will arrive between 9 am and 11 am.

After checking the contract, if it got confirmed that moving staffs are late than the scheduled time of arrival, then it is time to know the true reason of being late.

Call the respective moving company

It is understood that most of you prefer to call the moving company directly if their movers don’t come to your place by the expected time. It is completely okay because a direct call will help you to know the current status of the movers. Considering the first two tips can be ideal for you as you don’t want to create a dispute scene when you call the company.

Now, you may proceed and contact the mover’s head office. As per the customer’s right, ask them to share more details about why the moving truck has not arrived in front of your home. The contact phone number would be present in the moving contract. If it is not there, visit the website of the company to get it.

As long as you hire professional movers and packers, you shouldn’t have an issue approaching them for an explanation.

Request specific information from your mover

After your call will be connected to the head office, you should give your introduction and inform them about the existing situation that the moving team has not come yet and you’re still waiting. Don’t forget to ask the exact time when the shifting team is going to come.

It is not really required to ask the reason behind the late pick-up as the company representative will give you multiple reasons for why the movers are not there yet. There is no benefit of asking such questions.

Keep in mind that you just need to get the crucial details so that you can plan accordingly and focus on doing some productive work until the professionals arrive. So, collect information related to the new estimated time of arrival of the moving crew.

Don’t let the individual you’re communicating with being dominant, you must ask about the mover’s arrival time so that your time can be utilized in doing productive work.

Make changes according to the new estimated time

This is more important when movers are not able to come at the scheduled time. It is suitable for you to make the best decision depends on what has been notified by the mover’s company. In case you have been told that the movers are on the way, you are not required to worry much.

If you’re left with few hours, just be prepare and check if you’re actually ready for the move. Confirm whether all your personal belongings like documents, chargers, laptops have been kept safely or not. When moving professionals wouldn’t be able to come to your home on the given date, you can use your time in rearranging your schedule.

Be flexible

There may be circumstances when your call will not be received in the first attempt, try to connect again with movers in the next 5-10 minutes. If you couldn’t reach the company after multiple attempts, take the alternate phone number from their website and call them.  A trustworthy shifting company will sooner or later reach you.

If nothing works, be ready to wait one day to identify that the moving service provider is going to contact you or not. Apart from this, you have the choice to book another mover in condition when you don’t want to wait for a long time. Certain moving organizations agree to provide last-minute relocation services, especially if they don’t have any booking for that day. 

Final Thoughts

It can be an uncomfortable situation for you when movers didn’t get to your apartment within the estimated time. However, that doesn’t mean that you start panicking. To manage such conditions efficiently, you can follow the above-mentioned tips and connect with Shift Freight. This website helps you to seek professional packers and movers in your city and lets you experience an untroubled and stress-free move.