Frequently Asked Questions

Check out some general FAQs regarding our services, requests, payments, & more.

What is Shift Freight?

Shift Freight is an online marketplace that provides on-demand services to find trusted, trained, & well-vetted movers, movers & packers, & tow trucks for roadside assistance. We make it easier & quick to find the nearest service providers with hassle-free booking in just a few simple steps. Book instantly to avail our full-range services and save your time, efforts, & money by choosing Shift Freight to relocate conveniently!

What on-demand services are offered at Shift Freight?

Our list of selective on-demand services is categorized as below:

Movers (Small Van, Pickup, Boxed Truck, Loading Truck)

Find professional movers to shift with zero hassles & delays. Schedule the bookings for all types of short & long-distance moves and get ready to relocate at your comfort.

Movers and Packers (Short / Long Distance)

Hire reputed movers & packers to avoid the stress of packing, loading, moving, & unloading of your belongings. Choose the desired pickup & drop-off locations, type of loading truck, & time slot to avail damage-free shifting services.

Tow Truck (Long-distance Tow Truck, Short Distance Tow Truck)

Get on-demand roadside assistance for emergency towing of your damaged vehicle. Simply add your location, confirm the booking, & get notified immediately. No long queues, no waiting!

Where can I avail services on Shift Freight?

Shift Freight services are currently available in Delhi/NCR region. However, we’re looking forward to launching our services across other cities as well.

How do I raise a service request?

Shift Freight offers one-click booking to simplify the process of locating the nearest service provider whether you’re searching for trained movers & packers or tow truck service providers.

Check out how we make it easier to request service:

Get Started

Swipe to the home screen & choose the desired service from the category list.

Select Subcategory

Click to pick the desired subcategory (type of loading truck) of our service. For example, if you want to hire movers then you can select between small van, pickup van, boxed truck, & extra-large trucks.

Add Location

No worries, just press continue button to navigate over the map to add pickup & drop-off location. Turn on your device’s location & Shift Freight will automatically detect your location to be marked as pickup location. You can also mention the locations manually.

Now click next to add drop location on the map. Cross check the added locations or edit if you want to change.

Scheduled or Immediate

Pick the preferred date and time slot to get service done at your comfort. You can choose any slot as per your preference & the booked service provider will be available to serve you at any time & day.

Booking Confirmation

Click to confirm your booking & wait for confirmation notification

What details do I need to mention for requesting a service?

Requesting a service on Shift Freight is just a matter of a few seconds. Just login simply with your contact details (mobile number & email) & continue with the booking process.

How the prices are being determined for a specific service?

All the services on the Shift Freight are available at the lowest rates. Customers won’t have to compromise with their budget as they will get the best quality services at the competitive prices.

How can I reach out Shift Freight’s customer support?

Approaching our 24*7 customer support is as simple as booking our booking process. One can get in touch with us either via email or on (08505-966-966). We’re pleased to assist you as soon as possible!

What are the accepted methods of payment?

For now, we only accept payments in cash.